Frequently Asked Questions
Q:What is your MOQ of water bottles?
A:Generally our moq is 500pcs, but we accept lower quantity for your trial order.
Q:Can I get water bottle samples?
A:Yes, we can provide you the existing sample free of charge. For samples with your own logo, we will charge some sample cost, this cost can be deducted from the bulk orders.
Q:How long is the sample lead time?
A:For existing samples, it takes 2-3 days. If you want it with your own designs, it takes 5-7 days subject to your designs.
Q:How long is the production lead time?
A:It takes 20days around for 3000pcs. We have large production capacity, which can ensure fast delivery even for large quantity.
Q:What format of the file do you need if I want my own design?
A:We have our own designer, so you can provide JPG, AI or PDF file. We will make mock up for your confirming first.
Q:What is your payment term?
A:30% T/T in advance after order confirmed, the balance need to be arranged before the delivery.